Refund policy
Return & Refund Policy
We want you to be happy with your Stick & Film purchase. If you have an issue with your order, please contact us at support@stickandfilm.com within 30 days of receiving your order.
Returns
To be eligible for a return, the item must be unused and in its original condition and packaging. Proof of purchase may be required.
Please contact us at support@stickandfilm.com before sending anything back. We will provide return instructions and the appropriate return address. Please do not send items back without contacting us first.
Damaged, Defective, or Incorrect Items
Please inspect your order when you receive it. If your item arrives damaged, defective, or you received the wrong item, contact us as soon as possible at support@stickandfilm.com. Please include your order number and photos of the item and packaging.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or we sent the wrong item.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Order Cancellations
If you need to cancel an order, contact us as soon as possible. We will do our best to accommodate cancellation requests before the order has been fulfilled or shipped. Once an order has been fulfilled or shipped, cancellation may no longer be possible.
Contact Us
For questions about returns or refunds, contact: